www.office.com/setup australia Australia 1-800-958-211
www.office.com/setup australia USA/Canada 18552546999
www.office.com/setup australia UK +44-2031296375
www.office.com/setup australia

How to Cancel Or Stop Re-Billing for Office 365 Subscription?

Posted on

Whether you just bought a new subscription for Office 365 or need to pay for the recurring subscription, if you want to cancel the subscription and get a refund within 30 days of purchase. In the case, it’s been more than 30 days since you have purchased the product, you’ll not be able to get a refund although you can turn off recurring billing to avoid being charged after the subscription expires. Now use the below steps to cancel your subscription within 30 days of initial purchase:

  • First of all, go to services and subscription page and then sign in to your account.
  • Navigate to the subscription you want to cancel and then click on Payment & Billing.
  • Now click on Cancel and then select Confirm cancellation.
  • In case you can’t find your subscription, make sure you signed in to the correct Microsoft account.
  • Don’t forget to check your email address for the confirmation email.
  • Now in case, you can’t find the cancel option in your subscription even though if it’s been fewer than 30 days, make sure if any other Microsoft subscription isn’t due. You will need to pay the balance of any other due subscription of Microsoft in order to cancel another product.
  • And then you need to verify if your subscription isn’t prepaid, i.e. it cannot be canceled. If you see Paid with prepaid card tab next to the expiration date, it means your subscription prepaid. Note that you can’t cancel or turn off the recurring bill for prepaid subscriptions anyhow.

Is it been more than 30 days since you bought the Office 365 subscription? Well, in that case, you must know that you cannot cancel your subscription now. Although you can always turn off the recurring bill to prevent being charged for the next subscription. Note that once you’ve canceled your subscription, you would not be able to edit or create documents and also will lose access to the services that are included in it, such as OneDrive storage and Skype minutes. Visit www.office.com/setup for PC or dial +1800-958-211 for more such knowledgeable blogs and guides.

Stay connected